
JBL GO 2 Portable Wireless Speaker - Out of Stock @JBL Kenya
Condition
New
Warranty
1 MONTH
JBL GO 2 Portable Wireless Speaker key features
- Connectivity: Bluetooth streaming easy
- Playback: Up to 5 hours
- Waterproof: IPX7 rated design
- Battery: 3.1 watts output
- Microphone: Built-in for calls
- Auxiliary: 3.5mm audio input
- Weight: Just 184 grams
- Design: Ultra-compact size
Kes 7,799
Out of Stock
Kindly note That though we strive to keep all products up to date, price and availability are subject to change without prior notice.
- Quick shipping across Kenya
- In-store pickup in Nairobi
- Payment on delivery accepted
- Top-notch products and services
JBL GO 2 Portable Wireless Speaker: Your Sound, Anywhere, Anytime
Welcome to the ultimate guide to the JBL GO 2 Portable Wireless Speaker, a marvel of compact audio engineering designed to bring your favorite tunes to life wherever you are. In a world that constantly moves, where every moment is an opportunity for a soundtrack, the GO 2 stands out as a testament to both simplicity and robust performance. This isn't just a speaker; it's your personal concert hall, your poolside DJ, your shower singalong companion, and your everyday audio escape, all neatly packed into a pocket-sized powerhouse. At JBL - jbl.co.ke, we believe that exceptional sound should be accessible, durable, and effortlessly stylish, and the GO 2 embodies this philosophy perfectly.
Imagine embarking on a spontaneous road trip across the stunning landscapes of Kenya, from the bustling streets of Nairobi to the serene beaches of Mombasa. What's the one essential item that elevates every moment? A speaker that's as ready for adventure as you are. The JBL GO 2 is crafted precisely for these moments, designed not just to play music, but to enhance your experiences, creating lasting memories with a vibrant audio backdrop. It's about freedom, flexibility, and the pure joy of sharing your sound.
Embracing the Essence of Sound: What is the JBL GO 2?
The JBL GO 2 is more than just a gadget; it's an invitation to experience sound without limits. At its core, it's a full-featured waterproof Bluetooth speaker that offers high-quality sound for up to five hours of playtime. But delve deeper, and you'll discover a meticulously engineered device built for the rigors of real life. It’s the successor to the immensely popular JBL GO, taking everything users loved about its predecessor and enhancing it with critical improvements, most notably its impressive IPX7 waterproof rating.
This speaker is designed for the modern, on-the-go individual who appreciates both form and function. Its sleek, understated aesthetic, available in a dazzling array of colors, ensures it blends seamlessly with your personal style, while its robust construction promises enduring performance. Whether you're a student needing a soundtrack for study sessions, a young professional seeking to liven up your workspace, or an outdoor enthusiast craving tunes on your adventures, the GO 2 is engineered to fit into every facet of your life with unparalleled ease. It truly defines what a Portable Speaker Kenya should be.
In the vibrant ecosystem of portable audio, the JBL GO 2 carves its own niche by striking a perfect balance between ultimate portability and surprisingly rich sound. It challenges the notion that small speakers must compromise on audio quality, delivering a clear, crisp, and surprisingly powerful sound profile that belies its diminutive stature. This isn't just background noise; it's an immersive audio experience, finely tuned by the acoustic experts at JBL.
Unpacking the Brilliance: Key Features of the JBL GO 2
Every aspect of the JBL GO 2 has been thoughtfully designed to deliver an exceptional user experience. Let's explore the standout features that make this tiny titan a must-have for audio enthusiasts across Kenya and beyond.
Seamless Wireless Bluetooth Streaming
At the heart of the JBL GO 2's connectivity is its advanced Bluetooth technology. Gone are the days of tangled wires and restrictive cables. With the GO 2, you can effortlessly stream high-quality sound wirelessly from your smartphone, tablet, or any other Bluetooth-enabled device. The pairing process is incredibly intuitive – a simple press of a button, and you're connected, ready to dive into your favorite playlists, podcasts, or audiobooks. This seamless connection means you have the freedom to move, placing your device where it's most convenient while the GO 2 takes center stage, delivering your audio with clarity and precision. It's the epitome of a hassle-free Bluetooth Speaker Mombasa needs, connecting swiftly whether you're relaxing by the Indian Ocean or exploring the urban pulse of the city.
This wireless capability extends beyond mere convenience; it speaks to a lifestyle of agility and spontaneity. Hosting an impromptu get-together? Just connect your phone and let the music flow. Enjoying a quiet moment in your garden? Your GO 2 ensures your personal soundtrack is always within reach, without the need for cumbersome setups. The reliable Bluetooth connection ensures minimal dropouts, keeping your audio experience smooth and uninterrupted, even when your source device isn't directly beside the speaker.
IPX7 Waterproof Design: Dive into Your Music
Perhaps the most revolutionary upgrade in the GO 2 is its industry-leading IPX7 waterproof rating. What does this mean for you? It means true peace of mind. The "IPX7" designation certifies that the speaker can be immersed in water up to 1 meter (3 feet) for up to 30 minutes without suffering damage. This isn't just splash-proof; it's genuinely waterproof.
Imagine lounging by the pool on a scorching Kenyan afternoon, your favorite tunes setting the perfect vibe. A playful splash or an accidental knock into the water won't silence your GO 2. You can take it into the shower, making mundane routines vibrant with music. It's the perfect companion for beach days, lakeside picnics, or even for setting the mood during a relaxing bath. This feature liberates you from the anxiety of water damage, opening up a world of possibilities for where you can take your music. For anyone looking for a truly versatile Waterproof Speaker Nairobi can throw anything at, from a sudden downpour to a poolside party, the GO 2 rises to the challenge.
The rugged design isn't just about water resistance; it speaks to the overall durability of the device. The robust housing protects internal components from dust and minor impacts, ensuring that your GO 2 remains a reliable audio companion through countless adventures. This level of resilience is a hallmark of JBL engineering, built to withstand the realities of an active lifestyle.
Five Hours of Playtime: Endless Enjoyment
Don't let the compact size fool you; the JBL GO 2 packs an impressive amount of energy. With a built-in rechargeable Li-ion battery, it delivers up to five hours of continuous audio playback on a single charge. This extended battery life means your soundtrack won't fade out prematurely during your activities.
Whether you're enjoying a lengthy outdoor excursion, a full afternoon at the beach, or just need background music for your workday, the GO 2 has you covered. The quick charging time ensures you spend less time tethered to an outlet and more time enjoying your music. It's engineered to keep the party going, providing reliable power for your daily audio needs without constant worry about recharging. This makes it an ideal Portable Speaker Kenya adventurers will appreciate, ensuring their music lasts as long as their journey.
JBL Signature Sound: A Legacy of Audio Excellence
When you choose a JBL product, you're not just buying a speaker; you're investing in decades of audio expertise. The GO 2, despite its small stature, delivers the renowned JBL Signature Sound. This means clear highs, rich mids, and surprisingly punchy bass that brings your music to life.
The single full-range driver is acoustically optimized to produce a balanced and dynamic sound profile, making every genre sound fantastic. From the intricate melodies of classical music to the driving beats of Afrobeats, the crisp vocals of pop, or the deep rhythms of reggae, the GO 2 reproduces sound with fidelity and warmth. It’s an immersive audio experience that defies its physical footprint, making it a joy to listen to. This commitment to superior audio quality is what sets JBL apart, ensuring that even their most portable speakers deliver an Authentic JBL Audio experience.
Speakerphone with Noise-Cancelling Technology
The utility of the JBL GO 2 extends beyond just music playback. It features a built-in noise-cancelling speakerphone, allowing you to take crystal-clear calls with just the touch of a button. No more fumbling for your phone when a call comes in; simply answer directly through the speaker.
The noise-cancelling technology ensures that your conversations are free from distracting echoes and background noise, making it perfect for hands-free calls in various environments. Whether you're in a busy kitchen, at a picnic, or simply want to keep your hands free while chatting, the GO 2 provides exceptional call clarity, enhancing its versatility as an everyday companion. This functionality is invaluable for busy individuals who need to stay connected without interrupting their flow.
Compact & Portable Design: Grab and Go
The name "GO 2" itself speaks volumes about its core design philosophy: ultimate portability. Weighing in at a mere 184 grams and with dimensions that fit comfortably in the palm of your hand, the GO 2 is designed to be effortlessly carried anywhere. Its compact form factor means it slips easily into pockets, handbags, backpacks, or even attaches to a lanyard, making it an ideal travel companion.
This isn't a speaker that dictates where you can go; it’s a speaker that goes wherever you do. Its robust, rounded edges and smooth finish not only contribute to its aesthetic appeal but also make it comfortable to hold and resistant to minor bumps and scrapes. The GO 2 is the embodiment of grab-and-go audio, ready to accompany you on every adventure, big or small, making it a true Portable Speaker Kenya embraces for its on-the-move lifestyle.
Vibrant Color Options: Express Yourself
Beyond its technical prowess, the JBL GO 2 is also a statement of personal style. Available in a spectrum of vibrant and attractive colors, it allows you to choose a speaker that perfectly matches your personality, your mood, or your outfit. From classic black and bold red to cool mint and sunny yellow, there’s a GO 2 color for everyone.
These color options are more than just cosmetic; they add a playful and personal touch to a high-performance audio device. It makes the GO 2 not just a utility, but an accessory, reflecting the dynamic and diverse tastes of its users. This thoughtful design element ensures that your speaker is as aesthetically pleasing as it is acoustically satisfying.
Audio Cable Input: Wired Versatility
While the GO 2 champions wireless freedom, JBL understands that sometimes, a wired connection is necessary or preferred. That's why the GO 2 also includes an audio cable input (3.5mm AUX). This feature allows you to connect non-Bluetooth devices, such as older MP3 players, laptops without Bluetooth, or even gaming consoles, directly to the speaker.
This added versatility ensures that no matter what your audio source, the GO 2 is ready to play. It’s a practical inclusion that broadens the speaker’s compatibility, making it a truly universal audio hub for all your devices, showcasing JBL's commitment to user-focused design.
A Deeper Look at the Technology Behind the Magic
To truly appreciate the JBL GO 2, it's worth understanding the sophisticated engineering that allows such a small device to deliver such a compelling audio experience. It's a testament to JBL's relentless pursuit of audio perfection, even in their most accessible products.
Sound Quality: The Science of Small but Mighty
Achieving rich, full-bodied sound from a compact enclosure is no small feat. The JBL GO 2 utilizes a single 40mm transducer, carefully selected and tuned to produce a balanced frequency response. Unlike many small speakers that sound tinny or lack bass, the GO 2 benefits from JBL's proprietary acoustic design, which optimizes the internal volume and porting to enhance low-frequency reproduction. While it doesn't have passive radiators like some larger JBL speakers, its driver and enclosure are meticulously engineered to maximize its sonic output, delivering surprising depth and clarity.
The goal was not merely to produce sound, but to produce high-fidelity sound that carries the signature JBL warmth and precision. Every component, from the voice coil to the cone material, is chosen to contribute to a coherent and engaging listening experience. This meticulous attention to detail ensures that whether you're listening to the intricate layers of a jazz piece or the powerful bassline of a hip-hop track, the GO 2 delivers an enjoyable and faithful reproduction. This is the essence of Authentic JBL Audio, available in a remarkably compact form.
Connectivity: The Power of Bluetooth 4.1
The JBL GO 2 employs Bluetooth version 4.1, a robust and energy-efficient standard that provides a stable wireless connection. Bluetooth 4.1 is known for its improved coexistence with LTE and its ability to maintain a strong connection over a reasonable range, typically up to 10 meters (33 feet) in open environments. This means you can keep your phone in your pocket or bag while the GO 2 streams music, offering true wireless freedom.
The pairing process is designed for simplicity. Upon powering on for the first time or entering pairing mode, the GO 2 becomes discoverable, and a quick selection on your device is all it takes. The speaker also remembers previously paired devices, allowing for automatic reconnection, making your daily listening ritual even more seamless. This reliable connectivity is crucial for any Bluetooth Speaker Mombasa residents might use daily, whether at home or on the go.
Durability in Detail: Understanding IPX7
The IPX7 rating is a rigorous standard for waterproofing. "IP" stands for Ingress Protection, and the "X" indicates that it hasn't been tested for dust protection (though its tight seals offer a good degree of dust resistance in practice). The "7" signifies protection against immersion in water for 30 minutes at a depth of up to 1 meter. This isn't just a claim; it's a certification achieved through stringent testing.
To achieve this, the GO 2 features robust sealing around all seams, buttons, and ports. The charging port (Micro USB) and AUX input are protected by a tightly fitting rubber flap, which must be securely closed to ensure its waterproof integrity. This engineering choice makes the GO 2 a truly worry-free companion for poolside parties, beach outings, or even for use in the shower, embodying the resilience expected from a Waterproof Speaker Nairobi users can rely on in all conditions.
Power Management: Efficiency and Endurance
The GO 2 is powered by a 730 mAh Lithium-ion polymer battery. This type of battery is chosen for its energy density and long cycle life, providing reliable power delivery. The speaker is designed for efficient power consumption, allowing it to achieve up to 5 hours of playtime. Charging is handled via a standard Micro USB cable, making it easy to power up using most common chargers, including those for smartphones.
A full charge typically takes approximately 2.5 hours. During charging, an LED indicator clearly shows the charging status, turning off when fully charged. The speaker also features intelligent power management that automatically puts it into standby mode after a period of inactivity, conserving battery life when not in use. This thoughtful approach to power ensures that your GO 2 is always ready for your next sound adventure.
User Experience: Bringing the GO 2 to Life in Kenya
The true measure of any portable speaker is how it integrates into your daily life. The JBL GO 2 excels here, offering an intuitive and delightful user experience that adapts to a multitude of scenarios, perfect for the diverse lifestyles found across Kenya.
Everyday Scenarios: Where Will Your GO 2 Take You?
- Morning Routines: Start your day with energizing music or a compelling podcast in the shower, thanks to its waterproof design. The crisp audio quality will awaken your senses.
- Work and Study: Enhance your focus with ambient music or white noise at your desk. Its compact size ensures it doesn't clutter your workspace, providing a clear, unobtrusive sound.
- Outdoor Adventures: From a hike in the Ngong Hills to a picnic at Karura Forest, the GO 2 is your rugged, go-anywhere sound system. Its portability means your soundtrack can accompany every step of your journey across Kenya.
- Beach Days and Poolside Fun: The IPX7 rating shines brightest here. Enjoy music by the ocean in Mombasa or by the pool without a second thought about splashes or sand. This makes it an essential Waterproof Speaker Nairobi residents might pack for their coastal escapes.
- Social Gatherings: Provide background music for intimate get-togethers with friends, setting a relaxed atmosphere without overpowering conversations. Its surprisingly powerful sound fills small to medium spaces with ease.
- Travel: Whether you're flying across the country or just taking a matatu, the GO 2 is the ultimate travel companion. Its tiny footprint and long battery life ensure your favorite tunes are always on hand, making it a perfect Portable Speaker Kenya travelers will appreciate.
Ease of Use: Simplicity at Your Fingertips
The JBL GO 2 is designed with simplicity in mind. All controls are conveniently located on the top panel of the speaker, featuring tactile buttons that are easy to press and identify by touch.
- Power Button: A simple press to turn on/off.
- Bluetooth Pairing Button: Initiates pairing mode for new devices.
- Volume Up/Down: Easily adjust the listening level.
- Play/Pause/Skip: A multi-function button for playback control and answering/ending calls.
An LED indicator light provides visual feedback on power status, Bluetooth connection, and charging, making the operation intuitive even for first-time users. There's no complex menu system or confusing settings; just straightforward functionality that allows you to focus on your music.
Maintenance and Care for Your JBL GO 2
To ensure your JBL GO 2 continues to perform at its best, a few simple care tips are recommended:
- Keep the Port Cover Closed: Always ensure the rubber flap covering the charging and AUX ports is securely sealed when near water to maintain its IPX7 rating.
- Rinse After Saltwater Exposure: If used in saltwater environments (e.g., the Indian Ocean in Mombasa), gently rinse the speaker with fresh water afterwards to prevent salt buildup, then dry thoroughly.
- Clean Gently: Use a soft, damp cloth to clean the exterior of the speaker. Avoid harsh chemicals or abrasive materials.
- Store Properly: When not in use for extended periods, store the speaker in a cool, dry place and occasionally charge the battery to maintain its health.
Why Choose the JBL GO 2 for Your Kenyan Lifestyle?
In a market flooded with portable speakers, the JBL GO 2 consistently stands out. It’s not about being the loudest or having the most obscure features; it’s about delivering an incredibly well-rounded package of essential qualities that resonate with the needs of everyday users, especially those navigating the dynamic environment of Kenya.
Choosing the GO 2 means opting for reliability. It’s a speaker built by a company with a legendary reputation for audio innovation and quality, ensuring that every note you hear is true to the artist's intent. It’s about practicality – a device that truly fits into your life without demanding special attention or complicated setups. Its waterproof nature makes it fearless, ready to face the unpredictable weather or the adventurous spirit of Kenya.
Moreover, the GO 2 offers incredible value. It delivers premium Authentic JBL Audio and robust features at an accessible point, making high-quality portable sound attainable for a wide audience. It’s the perfect entry point into the world of JBL audio, showcasing the brand's commitment to excellence across its entire product line.
Online Updates & The JBL Ecosystem: Ensuring Your Product's Longevity
At JBL - jbl.co.ke, we believe in supporting our products and our customers long after the initial purchase. While the JBL GO 2 is a straightforward device, part of its charm lies in its "set it and forget it" simplicity. However, the broader JBL commitment to excellence means continuous evolution. For devices that can receive firmware updates, JBL often releases enhancements that improve performance, add features, or refine connectivity.
For a product like the GO 2, which primarily functions via Bluetooth and an AUX connection, hardware design is paramount. Nevertheless, our commitment to customer satisfaction means that online resources, FAQs, and troubleshooting guides are consistently updated on sites like jbl.co.ke. These resources ensure that you always have access to the latest information, tips for optimal usage, and support should you encounter any questions.
Think of it as JBL's way of ensuring that even a simple, robust product like the GO 2 is backed by a living ecosystem of support and knowledge. This means your speaker, while perfectly capable out of the box, benefits from the ongoing commitment of a global leader in audio, ensuring that its practical utility and user enjoyment remain high for years to come. Checking jbl.co.ke periodically for product support or care guides is always a good idea, as our team continually refines information to serve you better.
Local Relevance: The JBL GO 2 in Kenya
The JBL GO 2 is remarkably well-suited for the Kenyan market and lifestyle. Its portability makes it ideal for everything from a busy commute in Nairobi to a relaxed afternoon in the countryside. The waterproof feature is a huge advantage, offering resilience against unexpected downpours during the rainy season or making it the perfect companion for trips to the coast.
The robust build quality stands up to daily use and travel, essential for a country where people are often on the move. Its ability to deliver rich, clear audio enhances diverse musical tastes, from local Kenyan artists to international hits. Furthermore, the accessibility of a brand like JBL through authorized retailers and online platforms like jbl.co.ke ensures that Kenyans have access to genuine products and reliable after-sales support. When you seek a dependable Portable Speaker Kenya can rely on, the JBL GO 2 stands out as a top contender, delivering performance tailored for local conditions and tastes.
Authenticity is key, and by purchasing through authorized channels like jbl.co.ke, you guarantee that you are receiving an Authentic JBL Audio product with full warranty and support. This eliminates concerns about counterfeit products and ensures you benefit from the full JBL experience. Whether you're a student looking for a compact speaker for your dorm, a professional needing clear hands-free calling, or an adventurer seeking a durable music companion, the GO 2 integrates seamlessly into Kenyan life, offering a splash of color and a burst of sound wherever you go.
Detailed Technical Specifications
For those who appreciate the finer details, here are the comprehensive technical specifications of the JBL GO 2 Portable Wireless Speaker:
Feature | Specification |
---|---|
Bluetooth Version | 4.1 |
Support | A2DP V1.2, AVRCP V1.5, HFP V1.5, HSP V1.2 |
Transducer | 1 x 40mm |
Output Power | 3.1W RMS |
Frequency Response | 180Hz – 20kHz |
Signal-to-Noise Ratio | >80dB |
Battery Type | Lithium-ion polymer (3.7V, 730mAh) |
Battery Charge Time | 2.5 hours |
Music Playtime | Up to 5 hours (varies by volume level and audio content) |
Dimensions (H x W x D) | 71.2 x 86.0 x 31.6 (mm) |
Weight | 184g |
Bluetooth Transmitter Power | 0-4dBm |
Bluetooth Transmitter Frequency Range | 2.402 – 2.480GHz |
Bluetooth Transmitter Modulation | GFSK, π/4 DQPSK, 8DPSK |
What's in the Box? Your Unboxing Experience
Opening a new JBL product is always an exciting experience, and the GO 2 keeps it simple and elegant. Inside the compact packaging, you will typically find:
- 1 x JBL GO 2 Portable Wireless Speaker: The star of the show, in your chosen vibrant color.
- 1 x Micro USB Cable for Charging: Standard and convenient, allowing you to charge your speaker with ease from almost any USB power source.
- 1 x Quick Start Guide: A concise, easy-to-follow guide to get you up and running in minutes.
- 1 x Safety Sheet: Important information regarding safe usage of your device.
- 1 x Warranty Card: Your assurance of JBL's commitment to quality and customer support.
The minimal packaging reflects the product's focus on portability and efficiency, ensuring you get right to the music without unnecessary frills.
Safety and Compliance Information
At JBL, your safety is paramount. The GO 2 is designed and manufactured to meet stringent international safety standards. It is important to read the safety sheet provided in the box. Key safety considerations include:
- Battery Safety: Do not expose the battery to excessive heat or direct sunlight. Do not disassemble, modify, or attempt to replace the battery yourself.
- Water Exposure: Ensure the rubber flap covering the charging port is fully sealed before exposing the speaker to water to maintain its IPX7 rating. Do not expose to salt water for extended periods without proper rinsing.
- Charging: Use only the supplied charging cable or a certified equivalent. Avoid charging in wet conditions.
- Listening Levels: Prolonged listening at high volumes can cause hearing damage. Always listen at comfortable levels.
- Disposal: Dispose of the product and its battery responsibly, in accordance with local regulations, as guided by jbl.co.ke's environmental commitments.
The JBL GO 2 also complies with various regulatory standards for electronics, ensuring it is safe and reliable for use in Kenya and worldwide.
Customer Support and Warranty: Your Peace of Mind with JBL - jbl.co.ke
When you invest in a JBL product, you're not just buying a device; you're gaining access to a world-class support system. JBL - jbl.co.ke is dedicated to providing exceptional customer service and support to all our users in Kenya.
Your JBL GO 2 comes with a standard manufacturer's warranty, which covers defects in materials and workmanship under normal use. The specifics of the warranty period can be found on the warranty card included in your product packaging or by visiting jbl.co.ke.
Should you have any questions, encounter an issue, or require technical assistance, our dedicated support team is ready to help. You can find comprehensive FAQs, user manuals, and contact information for our customer service on jbl.co.ke. Purchasing from authorized retailers or directly from jbl.co.ke ensures that your warranty is valid and that you receive genuine parts and expert service. We are committed to ensuring your JBL experience is nothing short of excellent.
Conclusion: Your Soundtrack, Uninterrupted, Unbounded
The JBL GO 2 Portable Wireless Speaker is more than just a device; it’s an extension of your passion for music and a reliable companion for your life’s adventures. Its combination of iconic Authentic JBL Audio, robust IPX7 waterproofing, impressive battery life, and ultra-portable design makes it an indispensable tool for anyone who believes that music should never be confined.
Whether you’re exploring the vibrant culture of Nairobi, relaxing on the sandy shores of Mombasa, or simply seeking to enhance your everyday moments with high-quality sound, the GO 2 rises to the occasion. It embodies the JBL promise of delivering powerful, clear sound in a package that’s built to last and designed to go anywhere.
Experience the freedom of truly portable, high-fidelity audio. Discover the JBL GO 2 today and let your soundtrack accompany every moment of your journey. Visit jbl.co.ke to learn more and bring this incredible sound experience into your life. The world is your stage, and the JBL GO 2 is ready to play.
All orders ship within the same day for local (Kenya) delivery. If you have placed the order over the weekend, the package may not ship until the following Monday of the coming week if your is placed after 11AM on Saturday and you are outside Nairobi.
No international deliveries available.
Pay on delivery within Nairobi and it's environs .
Do note that Sundays and Public Holidays are non-working days .
Shipping charges are calculated by our logistics partners kindly contact us for the exact quote for delivery .
Thank you
How do I cancel my online order?
Please call us at +254769727289 or email us at info@jblkenya.co.ke, so we can assist you with cancelling your order before the product is shipped out.
I accidentally put in the wrong shipping address! How can I change that?
Please call us at +254769727289 or email us at info@jblkenya.co.ke and have your order confirmation number ready. If the order hasn’t already been shipped, we will happily change the address for you.
Returns & Exchanges
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its sealed original packaging. You’ll also need the receipt or proof of purchase.
Warranty
We offer Warranty for Manufacturer’s Defects i.e Software. If you believe you have received a defective product upon arrival, please contact us immediately at +254769727289 or email info@jblkenya.co.ke for further instructions.
We provide the following warranty terms for products purchased from us:
- Warranty Confirmation: Before purchasing, please confirm with our staff whether your product includes a warranty. Not all products come with a warranty, and some are sold on an “as is” basis.
- Return Policy: We accept returns only within 24 hours of purchase, and the product must be faulty. Non-faulty products or products returned after 24 hours will not be accepted.
- Warranty Limitations: Warranties do not cover hardware or physical damages, such as breakage, water damage, or other user-induced issues.
- No Refunds: We do not issue refunds for items under warranty. Defective products under warranty are subject to repair or replacement by the manufacturer.
- Accessories: No warranty is provided for accessories, including but not limited to chargers, earphones, and cases.
- Service Center Assistance: This process may take between 7 and 30 days, depending on the manufacturer’s service timelines.